CT
Cal T

1 reviews | Active since Sept 2013

31 Jul 2015, 05:55

does 30min or 1hr really make a difference???

why is it that a beautiful world class club like the milpark virgin active deviates from the universal opening/closing times of virgin active south Africa? almost every virgin active club has the same universal opening hours and closing hours, what I cant understand is why at milpark has the members not been considered as at other clubs?1st on weekends - milpark opens 1 hour later @ 7am ??? why ??? does that 1 hr really make a difference?2nd during the week the club closes 30min early at 21:00 instead of the universal 21:30 like the other 99% of clubs?milpark is my favourite VA club, the friendliest staff,the club has the best vibe,is 9/10 times spotless,all machinery works always,repairs do not take longer than a couple of days,except special cases all this you can check with my member status - I always keep coming back to milpark.surely the club can close 30min later @21:30 during the week? each night we are forced to shorten our workouts cause of 30min earlier closing? the weekends as well need to open at 06H00 NOT 07H00.<br> A COMPANY AS HUGE AND ESTABLISHED AS VIRGIN ACTIVE IS - SHOULD TAKE VERY SERIOUSLY HOW MEMBERS BECOME ACUSTOMED TO THE UNIVERSAL FEEL OF VIRGIN ACTIVE S.A.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply31 Jul 2015, 14:10
Official
Hello CTHOMPSION,

I have tried to touch base with you via your mobile phone but to no avail.

I have escalated your concerns to the club general manager, Mondli, and feedback will be provided shortly.

Kind regards
Robyn