Do not sign up with Virgin Active!

I signed up for an account online and paid my first month's fee plus the pro-rata. I went to the nearest gym and tried to get access but they said that there was no confirmation I signed up. That they would call me once they have approved me.

I waited for weeks and every time they just said they would follow up. So, after month one of no-access, I didn't pay. They called me and told me that my subscription has been suspended and I won't be billed or allowed access until I pay.

Still no access and now how many months later I get a call from a debt collection company telling me I owe your company over R1000.00.

So you charged me after I was suspended and you never gave me access? Then, and people be aware of this, even if you sign up for a month-to-month contract there is apparently a cancellation fee which was never disclosed to me. Who charges a cancellation fee for a month to month agreement?