1 reviews | Active since May 2016

17 May 2016, 12:17

Do Not respond to my request

<p>To whom it may concern, I have sent an email to change my plan on 2 occasions, nobody is responding, they sent me a notice that my account is behind, I immediately emailed them to debit the account as there was funds availble, they done this in no time. But when I requested a service I get completly ignored.</p> <p> </p> <p> </p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply17 May 2016, 13:05
Official

Hi Neil, Thank you so much for getting in touch. I have tried to touch base with you via your mobile phone but to no avail.

Please accept my apology for the level of service experienced. Please look out for my email sent to you offering further assistance.

Kind regards

Robyn