1 reviews | Active since Jul 2016

06 Jul 2016, 11:01

Dissapionted

<p>i had a virgin active membership like in 2006 or 2008 i cant remember cancelled it same year and nobody contacted me about, fast forwarded last month got a call for lawyer saying that i own virgin active and i must pay etc please can i have paper and prove of the full history of that account</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply06 Jul 2016, 12:29
Official

Thank you for taking the time to talk to me.

We're terribly sorry about any inconvenience.

We have looked into your concerns and have not been able to find any previous cancellation request. We have sent you the necessary details in order for you to make payment arrangement.

Should you require any further assistance, please feel free to contact me.

Kind Regards,

Tracy-Lee