Disrespectful, Absolutely RUDE. Victemised

I think it is safe to say that I have had it with virgin active and I have had it with their ATTITUDES. Firstly, I feel personally victemized and attacked Secondly,the virgin active employee that opened my account was so inadequate and took too long entering my details in the computer that I went to gym after waiting for a hour and she still wasn't finished. After gym she gave me a contract to sign and I trusted that virgin active emplyees would be ethical and signed the contract in good faith, little did I know that she did not give me the same contract as we discussed earlier and I saw on the computer, she gave me a TWO YEAR CONTRACT!!! BUT I agreed on a one year. When I called Virgin active customer services, they said it was all my fault!! MY fault for trusting a Virgin active employees!!!!! And Thirdly, I am a singer and a actress I do not recieve a salary , I get paid each month different times, so I pay different dates but I always PAY!!! I know a few virgin active customer that are in arears two or 3 months BUT they never get called every single month on the 7th or 8th. I DO , I get victemised even though I am just a few days late!!!I want a answer.