Displeased ex-client

I was in arrears of my virgin account. A consultant calls me and I requested them to send me banking details to me, as I was having an issue with my bank account, as for some reason there was a debit block that was set, hence most debit orders could not go through. This lady does not send the information and the debt continues to grow until it is handed over to the VVM debt guys. I now have to pay 3200 as opposed to the 1500 to continue with my account.

Thanks for nothing! Best believe I will not be coming back. I would rather take my business to someone else. Pathetic