dishonest marketing

i was diagnosed with psoriatic arthritis, a severe condition which affects my joints , tendons and cartilages. i needed exercise under the watchful care of a biokinitist. upon going to virgin active, kingspark, i was told by devonne naidoo that to make use of the biokinitist i would have to take out a contract. later i came to know that patients can have up to 18 visits without a contract. this is offered within their premises.