DISHONEST

SIFISO GUMEDE from Virgin Active Lanesia, registered me as a member of Virgin Active Lanesia (from Hazeldean which I had already been transferred to from Soweto) without my consent and proper explanation so that HE CAN MAKE A COMMISSION.<br> VA has debited me R640 plus R330 (now reversed) and R863 (once off Liberty Life rewards). <br> NONETHELESS, VA HAZELDEAN CONTINUES TO ADVISE THAT MY ACCOUNT IS IN ARREAS - WHICH IN ACTUAL FACT IS NOT TRUE.<br> <br> I HAVE SUBMITTED MY BANK STATEMENT AT HAZELDEAN BUT EVEN THAT HAS YIELDED NO RESULTS. RATHER, ACCESSING VA HAZELDEEAN HAS NOW TURNED INTO AN EMBARRASING, ANNOYING DAILY STORY TELLING EXCERCISE FOR WELL OVER A WEEK AND HALF. VA HEADOFFICE ALSO CALLED ON 14.03.2015 TO ADVISE THAT MY ACCOUNT IS IN ARREAS WHERE I WAS PROMISED A RESOLUTION, WHICH HAS NOT BEEN DONE.<br> THIS QUERY HAS TAKEN WAY TOO LONG TO RESOLVE WHICH IS TOTALLY UNACCEPTABLE. VIRGIN ACTIVE PLEASE ADVISE WHETHER I SHOULD PROCEED TO MOVE TO ANOTHER GYM FACILITY OR BY WHEN THIS ISSUE WILL BE RESOLVED? AND WHAT EXACTLY IS GOING TO BE DONE TO ADDRESS YOUR DISHONEST EMPLOYEE SIFISO GUMEDE, WHO TRANSFERRED ME FROM HAZELDEAN FROM WHICH I WAS ALREADY A MEMBER.