Disgusting Treatment

<p>I have always had a virgin active contract and in 2016 my contract cancelled due to my discovery membership cancelling.I then decided to rejoin the gym and called virgin active to find out how much I owe.I was given an amount which I paid in full.I paid my rejoining fee and access fees and on Sunday I go to the gym and I'm told that my application has been pended due to monies I owe from 2009!!How in heavens name if I was a member from 2012 to 2016.I've called everywhere and no one can help.I was treated like an intruder and barred from the gym and my year old child.is this how to treat a paying client who has been a member for the last 20 years.I'm disgusted for receptionists at the roodepoort branch who act as if the own the place without even bothering to find out what the he'll the issue is</p>