DA
Dean A

1 reviews | Active since Mar 2009

27 Jan 2016, 14:33

disgusting lack of feedback

let me say outright the disgust at the absolute lack of feedback when asking numerous times from head office staff and from club managers for proof that we are outstanding and YOUR STAFF saying they would send a statement and then NEVER responding- check your voice logs you record them.<br> So we just paid <br> that is probably what you want because you couldn't possibly be wrong....<br> will you respond... probably not

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply27 Jan 2016, 16:29
Official
Hello travel01,

Thank you for taking the time to talk to me.

On behalf of Virgin Active, please accept our apologies for the service received.

We are currently looking into this and will be in touch with you as soon as we have the last bits of information.

Kind Regards,
Tracy-Lee