Disgusting client service

<p>I started receiving text messages informing me of debt l had run up. This months after l cancelled my account. </p> <p> </p> <p>Just over 2 years ago l was pregnant with my last child, we were moving house and my husband lived out of town during the week. This left me home alone fending for two kids and readying myself for the 3rd. There was no time in my world for a gym contract so l called in to serve my notice and cancel accordingly.</p> <p> </p> <p>For months everything was fine or so l thought. I even changed bank accounts moving debit orders with no evidence of gym fees on my account. </p> <p> </p> <p>All of sudden - out of nowhere. Out pops messages asking me to trim my Virgin Active debt. WHAT DEBT???????? The cancelled contract that's over two years cancelled?</p> <p> </p> <p>Best of all is that l have not had any feedback on the query l have made as to what the hell is going on, what debt?</p> <p> </p> <p>Then to top it all off, the audacity, l receive a message to say l "despite our agreement, no payment has been made". What agreement, what freaking payment.</p> <p> </p> <p>How can we have reached agreement when no one has yet explained to me why l am still linked to Virgin Active after termination of contract.</p> <p> </p> <p>I cannot and will not be held accountable for something l no longer own.</p> <p> </p> <p>Where in my life with 3 children and insane work hours do you think lm going to manage to fit in gym contract???</p> <p> </p> <p>Before threatening me and suggesting we have an agreement, kindly confirm why we are even connected and during which dream did l make agreements with people l dont have a relationship with for years now!!!</p> <p> </p> <p>I am extremely irrated and definitely not a happy ex-client. I would love to know who is going to fix this mess as lm sure my credit record must look extremely colourful with what l refer to as BS!!!</p> <p> </p> <p>Anxiously awaiting the solution to this mess that lm convinced lm bearing the brunt of!</p>