1 reviews | Active since Oct 2024
Disgusting and *****ulent activities at Virgin active sa ! East London beacon bay branch and Capetown head office
I do not stay in Eastlondon, as I was visiting for 3 days, I needed a gym, I went there and was forced to open an account cause they couldn’t take 3 day walkins, I opened the account as I needed to gym whilst on a business trip away. I then attended gym, I kept paying just to keep updated, my contract ended? I then called for a cancellation, they asked me to pay R1700 to cancel it, I did that? Its was since beginning of this month where they kept calling me to pay as one of the days I went into the gym and reactivated my membership whereas I have not been in Eastlondon and have not been at that club since March or something! I am very disappointed as I had spoken to so many reps telling them I did not reactivate and can they keep my contract cancelled like I did. The last lady I spoke to today 15th October 12:06pm, I got her on this number *** listened and then hung up the phone! I need @virginactivesa to rectify this problem urgently. The number that kept calling me from Capetown is ***, very rude people and with not even and inch in their body that wants to assist . I request urgent feedback and help in this regard
