Disgruntled Client

Greetings

I signed on for a Virgin active contract but I cancelled within the 7 days. The sales rep said that she had never processed my application and that I just need to return the bag and It won't go through for any debit orders cause I did notify them that I just got fired from my job.

Now I get debited for R550 and I contacted Virgin Action Pavillion and they said they will handle the situation and get back to me, which they never after numerous phone calls. I emailed a Virgin active site to help me explaininv in detail what had happened and they respond say I must Pay Over R4k to cancel the contract which I had cancelled at the beginning and paid R300 which was not refunded. I am currently unemployed and Virgin active is making it hard for me to actually want to choose them in the future.

Do be careful of these sales person at Pavillion Westville shopping mall.