Discusting service

I go to your Centurion branch. And the service is terrible. They don't send out messages when they are open from riots or corona after you recieve a message that they are closed...you must just guess. I personally called on a tuesday asking if they are open and they told me "no" and i end up going on friday to see if they are open and THEY ARE! I asked how long they have been open and the lady tells me "since monday" so i pay for gym...but i missed a week due to their laziness!!!!

We pay a premium for things such as wifi etc...and for 6 months now their wifi hasn't worked...their card scanning machine doesn't work either so i guess we just miss out on those points too. Staff only start getting ready at 5 so the members must end up waiting even longer to enter the gym.

What is going on at this gym. We pay close to R1 000.....i expect that we get good service....or at the very least for the gym to be working properly.