ST
Simphiwe T
1 reviews | Active since Feb 2013
10 Apr 2015, 11:01
Disappointed yet again
It's seems the service level at virgin active RED boksburg, is not showing any improvement especially when it comes to taking members in consideration. I'm still asking \what happened to customer care people?!"Last month in this same platform I complain about the gym that was close without communication made to us member due to no electricity"
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Replies (1)
Virgin Active South Africa's replyOfficial
10 Apr 2015, 15:51Hello Simphiwe Thabede,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I once again would like to apologise for the inconvenience and frustration caused to you.
It has been confirmed that the club manager will be meeting with you on Monday to address your concerns and I trust that all will be well thereafter.
Should you require any further assistance please feel free to contact me directly :)
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I once again would like to apologise for the inconvenience and frustration caused to you.
It has been confirmed that the club manager will be meeting with you on Monday to address your concerns and I trust that all will be well thereafter.
Should you require any further assistance please feel free to contact me directly :)
Regards
Robyn
Virgin Active South Africa's reply10 Apr 2015, 15:51
Official
Hello Simphiwe Thabede,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I once again would like to apologise for the inconvenience and frustration caused to you.
It has been confirmed that the club manager will be meeting with you on Monday to address your concerns and I trust that all will be well thereafter.
Should you require any further assistance please feel free to contact me directly :)
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I once again would like to apologise for the inconvenience and frustration caused to you.
It has been confirmed that the club manager will be meeting with you on Monday to address your concerns and I trust that all will be well thereafter.
Should you require any further assistance please feel free to contact me directly :)
Regards
Robyn