Dilapidated & Urine smelling squash courts

We recently moved from the Waterfall branch to Bedfordview. I used to gym at this branch years ago and always thought it was one of the flagships of Virgin Active.

I was sadly disappointed when I saw the state of the courts. It smells revolting, the paint is pealing off in the courts and the floor boards are in a terrible state in the courts.

I don't think senior management is aware of the state of the courts as they would surely have done something about it...

Did you know, there's 0 security there at the moment. Anyone could get in because the access control (according to a staff member) has been broken for quite some time. So anyone could just drive in, enter the courts and play for free. Surely this should escalate the severity of fixing the access control.