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Nicolaas N

1 reviews | Active since Aug 2016

30 Aug 2016, 14:39

Did cancellation but still being harassed

<p>I was in Port Elizabeth 2004 where i joint Virgin Active Gym, after a few months i moved to Outdshoorn were there is no Virgin Active and because of that i went to the lady at reception to ask her to cancell my contract. she said that all will be in order. Know after 12 years i get phone calls that i am handed over to MBD attorneys to collect money for Virgin Active. Im very upset that they handed me over and know have a bad name because of that.</p>

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Replies (2)
Virgin Active South Africa
Virgin Active South Africa's reply30 Aug 2016, 17:12
Official

We're sorry about any frustration caused.

Thank you for giving me a chance to chat through your membership profile. As soon as we have all the information from MBD Attorneys, we'll get back to you with feedback.

Kind Regards,

Tracy-Lee

Virgin Active South Africa
Virgin Active South Africa's reply30 Aug 2016, 17:12
Official

We're sorry about any frustration caused.

Thank you for giving me a chance to chat through your membership profile. As soon as we have all the information from MBD Attorneys, we'll get back to you with feedback.

Kind Regards,

Tracy-Lee