WK
Wolfgang K

1 reviews | Active since May 2009

05 Feb 2015, 08:20

Destruction of property

Good morning ,<br> <br> I have often in the past left my swimming equipment in the Locker over night <br> without any issues ( No issues at Little Falls they great)<br> <br> This year I did as I sometimes do, left my stuff in the locker . I recently just purchased <br> a new and better lock (R200) as my previous one was strangely removed whilst I was gyming <br> (nothing taken this time round)<br> <br> The manager calming told me its Policy and in the contract I signed that they will cut the lock if I leve <br> my items in the locker overnight. This is the first time over 7-9 years I have heard this and not <br> once have a seen a sign in the change room notifying members this will happen .<br> <br> I want to see , on my contract that I signed all those years ago at Roodepoort gym giving you permission <br> to destroy my personal property.<br> <br> I moved to the Lil Falls gym because of to many bad experience at the Roodepoort gym in <br> the past that I did report . My swimming equipment has been ****** twice there over the years costing <br> a few thousand each time.. I also had picked up to many skin and infection and eye and ears problems..hence me moving to Little Falls.. (No hygiene issues at all there)<br> <br> I want my lock replace please ***

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply05 Feb 2015, 11:29
Official
Hello acidkid,

Thank you so much for taking my cal today.

On behalf of Virgin Active I would like to apologise for any frustrations caused.

As discussed, we have explained our club rule pertaining to the usage of our lockers and your concerns have been addressed accordingly.

Should you require any further assistance, please feel free to contact me directly.

Regards
Robyn