Deducting extra money
We singed up with Virgin with a membership that my 2 kids are free. Then they deducted money for my kids. I phoned Virgin and spoke to Robyn in April about it. Then she credited the money and said its solved. Again in July and Aug they deducted again R590 for my kids. This is *****ing and i want my money back. This is really not on.
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Virgin Active South Africa's replyOfficial
19 Aug 2015, 09:30Hello MariskaPretorius,
Thanks for giving me a chance to explain what went wrong with your membership and for allowing me to fix things.
Please don't hesitate to give us a call if you need any further assistance!
Kind Regards,
Harriette
Thanks for giving me a chance to explain what went wrong with your membership and for allowing me to fix things.
Please don't hesitate to give us a call if you need any further assistance!
Kind Regards,
Harriette
Virgin Active South Africa's reply19 Aug 2015, 09:30
Official
Hello MariskaPretorius,
Thanks for giving me a chance to explain what went wrong with your membership and for allowing me to fix things.
Please don't hesitate to give us a call if you need any further assistance!
Kind Regards,
Harriette
Thanks for giving me a chance to explain what went wrong with your membership and for allowing me to fix things.
Please don't hesitate to give us a call if you need any further assistance!
Kind Regards,
Harriette