JD
Johnathan D
1 reviews | Active since Jul 2011
30 Jan 2015, 12:14
Deducted Twice
Today I noticed that I got billed twice by Virgin Active, the first was a normal amount of R730 which includes the fees for two members.<br> <br> The other is R315, which just appeared out of nowhere and has been billed for the past 2 months.<br> <br> According to your Balfour Park branch I'm only being billed for R730.<br> <br> YOU ARE *****ING FROM MY BANK ACCOUNT. FIX IT.
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Virgin Active South Africa's replyOfficial
30 Jan 2015, 16:29Hello umbre101,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, I will be addressing your concerns with our Treasury team and feedback will be provided soonest.
Have an awesome weekend!
Regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, I will be addressing your concerns with our Treasury team and feedback will be provided soonest.
Have an awesome weekend!
Regards
Robyn
Virgin Active South Africa's reply30 Jan 2015, 16:29
Official
Hello umbre101,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, I will be addressing your concerns with our Treasury team and feedback will be provided soonest.
Have an awesome weekend!
Regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, I will be addressing your concerns with our Treasury team and feedback will be provided soonest.
Have an awesome weekend!
Regards
Robyn