eB
eldred B
1 reviews | Active since Feb 2010
03 Jul 2015, 10:08
Deducted Money since Feb while account is closed
Please can my funds be reimbursed. I've cancel my membership and was told that no more deductions will be done. Money has been deducted since feb and when I went to the gym to find out whether my membership has indeed been terminated, and indeed was terminated. However today another debit order went through to virgin active. Please can this be resolved asap.
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Virgin Active South Africa's replyOfficial
03 Jul 2015, 13:08Hello eldred,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, your concerns has been addressed and your account will be corrected within 72 working hours.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, your concerns has been addressed and your account will be corrected within 72 working hours.
Kind regards
Robyn
Virgin Active South Africa's reply03 Jul 2015, 13:08
Official
Hello eldred,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, your concerns has been addressed and your account will be corrected within 72 working hours.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As discussed, your concerns has been addressed and your account will be corrected within 72 working hours.
Kind regards
Robyn