Deception

Last year when I joined Virgin active at Horison View, I asked if there were any chargers for transferring to another branch as I was going to move in a few months, and I was told the FIRST transfer was free. Now I have moved and want to join K90 in Boksburg and both your call centre agents and the personnel at the K90 branch have told me that I need to pay a fee of R140 despite the fact that I was told otherwise at Horison view when joining. <br> <br> How can one branch be telling me one thing and another branch me telling me another?? I feel I've been deceived. I don't see why I should have to pay when I was told I wouldn't need to to begin with. <br> <br> I'm unable to go to gym now because I've moved to the Eastrand but my membership is still stuck in the Westrand!!! Can you do something about this please.