AA
Adelene A

1 reviews | Active since Jul 2015

24 Jul 2015, 18:04

Debt collector

My daughter cancelled her membership 3 months ago. She has been receiving sms messages about outstanding payments. Upon enquiring at Potchefstroom they told her to ignore the sms because there were no outstanding amounts as her account was closed. Today she received a phone call from debt collectors. What is going on?

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply27 Jul 2015, 10:34
Official
Hello Gymru123,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for any frustrations caused.

The previous contract listed with us has been paid in full and no further contact will be made by the attorneys.

Kindest regards
Robyn