IB
Irene B
1 reviews | Active since Nov 2016
02 Nov 2016, 11:32
Debiting after contract cancelled
<p>Despite providing the required 1 month's written notice (after the verbal notice at the gym was not action), Virgin active continue to debit the account. Std Bank assisted by reversing the transaction, and instead of the monthly R322, Virgin debited R805, and has continued to do this 3 times!</p> <p>No amount of calling or reversals will stop them. </p> <p>I am not living in SA anymore and been trying to resolve since August (4 months)</p>
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