Debit orders after confirmed canceled membership

Debit orders still going off regardless of cancellation made. Virgin active is a ****.

See response end of January Apologies for the delayed response, we are experiencing a high volume of emails. I have checked the membership and it has been cancelled it ended on the 24-01-2024. The reason you were debit order that was the final debit order of R450. There is still a cancellation fee of R360 that's needs to be paid as informed by Thaakir.Please let us know if there is anything else we can assist with Have a good day Regards Zethu

Today end of February:

A debit order has just been taken again Nedbank: Debit order of R1220,00 Ref: VIRGIN ACT***.... 02 Mar 24 at 02:04. May I ask why this is if the membership has been cancelled This is getting out of hand don’t you think? Please may you refund this amount immediately.