AM
Anwar M

1 reviews | Active since Sept 2015

25 Apr 2020, 13:41

Debit Order when clubs are completely closed

I was going through my banking app to check the debit orders for the month and I notice a debit order for virgin active. Why am I going to be debited for my virgin active membership if the gym is closed and we are not able to make use of it at all. The call centre is also closed so I have to send an email and hope someone attends to it before the debit order goes off. This is complete ******* to charge people for a membership fee when the clubs are completely closed.

0
Replies (0)