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gerard H
1 reviews | Active since Mar 2009
13 Apr 2015, 17:17
Debit order rejected
My creditcard account has had a debit order in operation for more than 10 years, now all of a sudden it is rejected by the bank according to Virgin accounts. I was told last year that I must change my account to a cheque as creditcard accounts are no longer accepted. I will do so when my card is renewed next year. Please inform me if you no longer can debit a credit card account and I will take the necessary action to cancel contract.
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Virgin Active South Africa's replyOfficial
14 Apr 2015, 16:39Hello gerardhs,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
As discussed, we have established that there was a problem at the bank so we will attempt to resubmit the debit order tomorrow morning.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
As discussed, we have established that there was a problem at the bank so we will attempt to resubmit the debit order tomorrow morning.
Kindest regards
Robyn
Virgin Active South Africa's reply14 Apr 2015, 16:39
Official
Hello gerardhs,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
As discussed, we have established that there was a problem at the bank so we will attempt to resubmit the debit order tomorrow morning.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
As discussed, we have established that there was a problem at the bank so we will attempt to resubmit the debit order tomorrow morning.
Kindest regards
Robyn