DEBIT ORDER

i used to pay R200 for my membership and it was changed to R800 without an explanation. It has been a nightmare to contact the call centre.They put me on hold for a very long time. I have been reversing the debit order but every month my account is debited with an amount of R800.

I am currently abroad and would like one of the consultants to send me an email to explain why my account is debited monthly and the membership they are debiting for ended in December.

A full explanation will be greatly appreciated.

Regards B Ndabandaba