Debit order

Virgin active debited my account without contacting me for an appropriate date and now my account is overdrawn for the same about I have to pay them. So who will be in charge of the fees of my overdrawn account ? They did not call me to arrange payment and yet they go debit my account! I am really angry as it is not the first time this has happened! If they want me to pay them, they must first settle the overdrawn account fees in my account, coz it's the same amount! Because this is not the first time this has happened, I will be sure to report it to Richard Btanson him self, they take advantage coz they thing he is out of reach, think again! It's ******* to just decide when u will debut my account without consulting me!