DAYLIGHT ROBERY

I Joined in January 2025 and was offered a 75% discount for 3 months. I paid in branch via payment link my prorata rate. At the end of Jan i was debited R2700+ - immediately called the call centre and they advised me htat I needed to go into branch to enquire what happened - when I got there I was told it was a system error and it would be rectified - I advised them that I was going to reverse and would like to rather move over to payment link due to the inconsistent systems. I then received a payemtn link for Feb which I paid , I then went to gym adn was refused access in front of a large crowd and it was quite frankly embarrassing when payemnt was indeed done. Now today I am sitting with the same problem and every month debited over R2700 and I have to reverse and in turn messign my accoutn up and unnessary fees. I am still told that I must settle a cancellation when in fact htey have breeched every term and not allowed access to the gym. What is one to do now? close bank account ? how do you escalate how do I get FAR FAR away from virgin active. I feel like they are **** artists