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I have been in contact with Yusuf who works at virgin active Steenberg, he signed me up as I told him Planet fitness is closing and I am a discovery vitality member. and below is the conversation we had over WhatsApp "Good day Hope you are well When is the best time to call you? Regards Yusuf Virgin Active Steenberg Sorry I am a bit busy this morning will contact when not so busy Will do Good morning Harold Hope you had a good weekend Have you decided as to which club you prefer? Regards Yusuf Will give u a call later I'm on training Will do..... Chat later Hi Harold Are you available to take my call Good morning Harold Hope you are well Are you available today? Regards Good morning Harold Hope you are well. Just following up with you regarding membership. Are you still interested? Regards Hi was busy yesterday, I am still interested but I will only be able to commit by month end as I don't have the upfront fees now That's perfect Harold. Send me your surname and ID number then I can secure you the promotion for this month. Harold Prestage *** I will log it now then I'll see your month end. Thank you no worries, thank you Hi Harold Are you already utilizing your vitality benefit amenity whom? I am but planet fitness in Claremont is closing as I mentioned and they are gonna terminate my account because I am not gonna renew because the gyms they recommended is too far from where I stay I would recommend you cancel your benefit at vitality as I see it's not available currently and it takes a while to cancel Sorry I meant with the planet as it takes a while to cancel... So when you come month end it will be a smoother process I will contact them Will do Good day Harold Hope you had a good weekend? Any feedback regarding your vitality benefit? Regards Hi I did and vitality and planet fitness is useless they sending me from pillar to post...gonna call vitality again now Will do Harold. My vitality benefit will be cancelled by month end Thanks, Harold... We'll see you on the 1st of June then ???????? Good morning Harold Hope you are well. I believe it will take a few days to be sorted unless they told you differently. If so then what I have arranged with admin is that we can get you started in the meantime as you most probably want to keep training and not break the momentum. I have arranged that we can get you on a normal membership then convert it to Vitality once the benefit becomes available again. This is how: R50 joining fee They will deduct R900 on the 1st for this membership. Allows you to start training for that week or so. Once the Vitality benefit becomes available, we convert it to vitality. You pay the activation fee of R919( vitality access card included). They will then refund you the R900 back into your account. Hi Harold Tried calling you earlier... Are you available? Regards Hi been a bit busy today....yeah that sounds good and can u arrange that bag I asked u for Yes... I have arranged it with head office already........ Should I come to you or are you available to come to me at Steenberg Hi I can meet u half way maybe at Mcds opposite Kc That's cool what time Between 6 30 and 7 this evening That's perfect..... Let me know when you on your way Bring along your ID number, bank account details and R50 Thanks ???????? Hi Harold Should be there by 6:30 Hi Harold I'm here now Hi am only leaving now give me 10+ minutes Cool... I'm inside Hi Harold I'm busy loading your Vitality ....what is your bank account number pls Hi will give it to u now *********xx They have removed the R799 activation fee....you only have to pay R120 now. When I go to the gym again? Cool Was gonna go this evening but have a migraine which doesn't want to go away No rush.....take it easy Ok cool I have been to the gym a few times already Cool Morning Yusuf Virgin deducted R850 twice from my account On the 3rd of June and the now again Morning Harold When you go to they must do the conversion for you as I preloaded your vitality...you just have to pay the R120 card fee ... I will arrange the refund for you You told me it would be done already Yes ....you said when you go to the gym again you'll do it...you had a migraine and you were going to do it the next day..... This is what u said Then I rep**** Yes I will arrange with my colleague to call you later to arrange the refund and he will call you to do the R120 payment. Ok cool"