ST
Sally T
1 reviews | Active since Jan 2015
03 Mar 2015, 14:18
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My bank account was debited 2 consecutive months with the incorrect amount. R1200 was debited twice but I'm only supposed to be paying R655 per month.<br> <br> I've been phoning Customer Care since yesterday, I get put on hold then the call disconnects. Can somebody, ANYBODY please resolve this ASAP. I need to know why I'm being debited almost twice of what I'm supposed to be paying
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Virgin Active South Africa's replyOfficial
03 Mar 2015, 16:49Hello sallydt,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
Please look out for an email from me providing you with more information on the instalment amount that has been deducted.
I look forward to hearing from you:)
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
Please look out for an email from me providing you with more information on the instalment amount that has been deducted.
I look forward to hearing from you:)
Regards
Robyn
Virgin Active South Africa's reply03 Mar 2015, 16:49
Official
Hello sallydt,
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
Please look out for an email from me providing you with more information on the instalment amount that has been deducted.
I look forward to hearing from you:)
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for any inconvenience caused to you.
Please look out for an email from me providing you with more information on the instalment amount that has been deducted.
I look forward to hearing from you:)
Regards
Robyn