Daylight *******

I have joined virgin active in 2023 and my contract ended late 2024 from there i was on month to month contract , however i’m in and out of Gauteng which makes it difficult for me to go the the gym, as a result of that i decided not to pay my premium and my access to the gym was blocked . I have started to receive text that i’m owing even though i was not going to the gym and as it stands m owing just more than R2000 as m charged every month without me being going to the gym.

I have called virgin active many times before to cancel my membership as m no longer going to the gym and the refuse and i have to pay the outstanding amount even though m no longer using their gym which i don't understand at all.

Virgin active is robbing me daylight , how do i pay for something i didn't use or service being rendered. The moment the block my access to their facilities why the didn't stop billing me?

I wont recommend virgin active to anyone or use it in future , rather go to other gym who are better and respect their customers .