**** customer service

<p>I’ve been a member for 6 years now, and getting my wife to rejoin Virgin Active was my goal. Finally after months she agreed to joining Wembly Square CPT branch we felt like we were just a number. We had to do all the running around just to complete a signup when it was the sales representative’s (Riyaaz) duty to assist us in making the signup smooth. But he bombarded my wife’s phone to pay momentum and to bring policy numbers to virgin active can be linked with multiply. Now we sitting with high bills and hidden charges that was not mentioned.</p> <p>And Riyaaz is now “nowhere to be found” as he has his sale and doesn’t give two ****s about us. Stay away from Riyaaz as his Virgin Active’s WORST sales rep</p>