customer service

<p>On the 18th Jul.2016(Nelson Mandela Day ) , Monday just after 17h00 I arrived at Virgin Active car park to park my Tazz 2005 Model Reg no. DSF 004EC (Champagne coulor and only came back just before 18h00 from the Jim to find my car ****** but the Mini Cooper cream to off whit CY 474 .....that was parked next to it was still there . When I went to report to virgin active managament there were some shocking explanations such as There are no cameras in the parking area because the building belonged to KAHNS Properties . there is also no lights in the parking itself( its pitch black ) and one security guard who was clueless about the inspections and patrols that are supposed to be carried routinely infact he mentioned thre is only one security per shift who cant view the whole parking area at one time hence the question about cameras. The security from Kahns properties and vigin active active manager on duty on that day both mentioned that cars have been ****** many times before and nothing has been done and I have just became a statistics .It is very disturbing at this day in age in a crime ridden society like South Africa and Port Elizabeth in particular that a place like virgin active does not have cameras in the car park with the majority of its customers coming by car and on the contrary BMW ; Greenacres nearby having the state of the art provision for sercurity and adequate light for their customers .</p> <p>I was very disturbed by the virgin active management( Mr Berrie) explanation that the building is not theirs they are renting knowingly a building without security features , shows some kind of ignarance period because the only thing they rely on is the fact that there is a Disclaimer Notice board when you enter and to many of us that does not justify the fact that you have to provide for security for your daily customers who pay your salary at the end of the month real now. Come on now people you can't treat your customer's like that because without them you will be out of the very buiseness your are not caring for . I think and many others will agree there is something that can be done .</p>