1 reviews | Active since Jan 2012

22 Jun 2015, 08:54

couldn't bkeep their promise

After talking to Roby the undersanding was that I will be creditedvin june.that isnone debit order will be debited.ofwhich that is not the case .as twoo went through my accounton teh 15

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply22 Jun 2015, 13:18
Official
Hello Kdeleki,

Than you so much for taking my call today.

Virgin Active debit orders are processed in advance and the credit you were informed about was allocated to the month of June 2015. The debit order that you have incurred now is your advanced payment for the month of July 2015 for yourself and your husband.

Please look out for my email with the statement of accounts attached.

Should you require any further assistance please feel free to contact me directly.

Kindest regards
Robyn