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stian R
1 reviews | Active since Sept 2010
02 Sept 2015, 12:25
Contract to be cancelled and still charged
I asked Nadia to cancelled my gym contract for me and my wife. She indicated there was still a amount left. I din't think it was needed to send another email for it to be cancelled. It is against the the consumer act and would like a refund on my instalement. [URL Removed] They can not just auto extend my contract without my consent.
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Replies (1)
Virgin Active South Africa's replyOfficial
02 Sept 2015, 15:21Hello stian,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience.
As discussed, your cancellation and refund has been processed.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience.
As discussed, your cancellation and refund has been processed.
Kindest regards
Robyn
Virgin Active South Africa's reply02 Sept 2015, 15:21
Official
Hello stian,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience.
As discussed, your cancellation and refund has been processed.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience.
As discussed, your cancellation and refund has been processed.
Kindest regards
Robyn