1 reviews | Active since Jun 2016
Contract Cancellation
<p>In October 2015 i signed up a contract with Virgin Active along with my colleague who was already a member , i wanted to sign up for one year only but the consultant signed me up for two years a month later i discovered i was pregnant and could no longer use the facility so to keep the peace with virgin active i froze my account for six months and paid the lower rate per month at the end of june i will be finishing off at work due to maternity leave and i called the call center of virgin active to freeze my account for another six months and they tell me that i cant i must now pay the full contract amount due to me, which after july i will not be able to afford as i will not be working and the consultants doesnt want to hear anything about that. They have done the same thing to my colleague as well. </p>
Thank you for taking the time to explain the situation to me over the phone. I am glad that we could be flexible enough to assist you with a solution that really works for you. All the best for upcoming birth of your baby!
Regards,
Dave
Thank you for taking the time to explain the situation to me over the phone. I am glad that we could be flexible enough to assist you with a solution that really works for you. All the best for upcoming birth of your baby!
Regards,
Dave
