kK
koketso K

1 reviews | Active since Jun 2016

28 Jun 2016, 06:00

Contract

<p>I have been battling to add Vitality account to the Virgin Active profile. They still want to charge me 600+, told the agent who registered me that i have the Discovery Vitality. I have blocked the debit order until you sort out this. Was also charged for a personal trainer that i didn't ask/sign up for. I wont pay any outstanding monies as i have told the sales lady that i am willing to pay the R1400 to activate the Vitality option.</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply28 Jun 2016, 08:32
Official

Thank you so much for taking my call today. On behalf of Virgin Active please accept my apology for the level of service received as well as the frustration caused. As discussed, we will be correcting the matter and look forward to meeting up with you on Friday. Kindest regards

Robyn