contract

I recieved an email notifying me that my contract is ending end of February. If I want to cancel it I must call.So I called on the 15th to cancel and I was told my contract will be cancelled on the 14th of March,which I never understood why.I called again on the 24th to request that my contract be cancelled month end as per my contract and a person I spoke to didnt even care to go through my account but bluntly told me NO I cant,nothing more.Same day I went to a gym with my daughter,she was denied access becos I cancelled my account.I called again today to find out about yesterday's incident...only today I am told the last 2 people who handled my cancellation were wrong . yesterday was the last day to cancel my account month end as per contract and they cant help me anymore.It wasnt my fault I cancelled on time and now I have to pay for March which I wont even be able to visit a gym due to relocation. It doesnt make sense to go to gym without my daughter who is denied access whereas I paid begin of the month as usual.I would like to cancel my account with effect from 29 February