RA
Ruan A

1 reviews | Active since Apr 2012

12 Jul 2015, 15:15

Continous THEFT at VA Randburg

On Saturday, 11 July 2015 at 16:00 I got dressed and left VA Randburg's male locker room after showering after a workout. Unfortunately I forgot some of my items in my locker and only packed some of them in my bag gym bag before leaving. Last night I opened my gym bag and realised my mistake (for which I am paying now). I returned to VA Randburg this morning and all my personal items were missing (trainers, gloves, socks, gym shirt, gym shorts and even underwear!).This mean that someone had to ****** them as a honest human being would have reported finding these items to management (like I have done in the past). VA is not the cheapest gym out there and it is therefore difficult for me to believe that fellow gym members would have taken my personal items. I therefore believe that it must have been either staff or cleaning staff. This is not the first time this has happened and I know of others who have gone through the same thing. I admit, it was my fault for leaving my things there, but in the end incidents like these comes down to poor management. Hiring kleptomaniacs (no employment integrity testing), not checking bags, putting procedures in place etc. Truly disgusted!

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply13 Jul 2015, 15:02
Official
Hello ra2012,

Thank you so much for taking my call today.

On behalf of Virgin Active I would like to apologise for any inconvenience caused.

After liaising with the club general manager, Garth, he confirmed that your goods were found in our lost and found box.

I trust that all is now in order.

Kind regards
Robyn