Consultants gave wrong information

In August I contacted V.A as I had changed policies from Liberty life,i asked the sales consultant if I would have to pay V.A if my liberty policy no longer exists,i was told no I would not be charged, because she said that as soon as my policy is terminated V.A would cancel my contract, however since then I have been paying V.A every month, When i approached the gym, the manager told me that's my fault not theirs and that I should go read the contract properly, however I told her that I was informed by their consultant that it would be automatically cancelled, she refused to listen to me and said that she will cancel my contract and that she cant help me any further,she was only interested in me paying and was not prepared to listen to me. I have now changed policies and will not be taking a contract with V.A Pietermaritzburg after been treated in such a manner.My wife and 7 year son were present with me, my wife is 6 months pregnant and we were made to stand on the outside(according to them we are still members) like we were 'gatecrashing' at the gym,very embarrassed by the way we were treated and spoken to, would definitely advise friends and family not to join V.A Victoria