KB
Kerry B

1 reviews | Active since Nov 2015

05 Nov 2015, 13:32

Consistency

Prior to the end of July, Virgin Active Boksburg had a very nice gentleman doing the Zumba class on a Thursday afternoon. Unfortunately for us, he decided to take his family back to the Netherlands and since then there has been no consistency in who is taking the class, so from week to week we do not know who it will be. Management, when approached, seem to have a \don't care"attitude. There have been two ladies that have taken the class and I have heard a lot of people complain about the teaching methods of one of them"

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply05 Nov 2015, 14:38
Official
Hello kezbee123,

Thank you do much for taking my call today.

On behalf of Virgin Active please accept our apology for the experience.

I have addressed your concern with the senior management team at Boksburg and feedback will be provided with you shortly.

Kind regards
Robyn