CM
Caryn M
1 reviews | Active since Apr 2012
07 Feb 2016, 06:35
Conflicting info across various platforms
The issues with the Timetables continue....<br> <br> At the Sandton Virgin Active today (Sunday) there is usually a Just Dance class with Clinton Shalkoff at 08:30. <br> <br> Yesterday the class wasn't listed on the App nor the website. I phoned the gym and the receptionist told me that the class was to take place at 9am. Odd, because it's usually at 08:30...<br> <br> This morning, however, the website timetable says that the class is at 8:30, but the App doesn't show the class at all. <br> <br> I've now been given 3 different sets of into. How do I know what to believe?
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Replies (1)Virgin Active South Africa's replyOfficial
08 Feb 2016, 12:28Hello carynmcnamara,
Thank you for raising this and alerting us to the inconsistent information. Please accept my sincere apologies - I have addressed this with both the club and the app developers to investigate, and we will get in touch with the respective feedback on both the club's information as well as the app updates.
Regards,
Dave
Thank you for raising this and alerting us to the inconsistent information. Please accept my sincere apologies - I have addressed this with both the club and the app developers to investigate, and we will get in touch with the respective feedback on both the club's information as well as the app updates.
Regards,
Dave
Virgin Active South Africa's reply08 Feb 2016, 12:28
Official
Hello carynmcnamara,
Thank you for raising this and alerting us to the inconsistent information. Please accept my sincere apologies - I have addressed this with both the club and the app developers to investigate, and we will get in touch with the respective feedback on both the club's information as well as the app updates.
Regards,
Dave
Thank you for raising this and alerting us to the inconsistent information. Please accept my sincere apologies - I have addressed this with both the club and the app developers to investigate, and we will get in touch with the respective feedback on both the club's information as well as the app updates.
Regards,
Dave
