Complaint - Virgin Active Moreleta

Good Day,

My name is Zanele Chauke and I just recently joined Virgin Active, particularly the one in Parkview Moreleta.

The first class I attended was the ZenPilates conducted by Vanessa. I must say, her classes helped me ease in very well into the gym and I made it a point to attend them every week because of her personal touch the class. I like the fact that she attends to all the memebers present and makes sure that we are doing the moves correctly and effectively.

Yesterday, I get to ZenPilates and we are informed that Vanessa will no longer be conducting the class because of the low attendance of the class and because it's more of a business move. How is it a business move when all the ladies who attend Vanessa's classes on a weekly basis, without fail are not satisfied? Most memebers attend ZenPilates because of the instructor and I believe that it's not about the numbers but how a Virgin Active memebers who is paying a monthly fee feels after completing a relaxing personalized class. I feel that it was unfair to remove Vanessa without consulting with the people who rush from work to make it on time for ZenPilates. Should I then leave Virgin Active and go to another gym?

I am really not happy with Virgin Active Moreleta and how they treat their memebers.