Complaint

<p>I am gatvol and beyond due to the incompetence of virgin active sunnypark. I called head Office two weeks back complaining about the steam room that hasnt been working and no communication being sent to members. Then the so called manager called me with very lame excuses. I ndont care and I am not employed by virgin active but my concern is that I drive all the way to sunnyaprk to only find the steam room not working and notice board in the club. what happened to sending smses and email to inform us? this is the third time I drive there and find this ****, last time a guy by the name of Jimmy took my numbers and said they will update their system and the steam room will operate from the 01/10/16 . I drove there again this mornig to get there its still not working and yet I didnt want to work-out but to use the stame room we pay for as part os the facilities you guys offer. Then I asked the lady why did we not get notifications because then I drove all the way to sunnypark from mucklenewuck for nonsense she just pointed the notice board in the club. I dont want that manager to call me or say a word to be because he is useless He didnt do anything after my last complaint I need an explanation from someone beyond his level for this incompetence and the inconvinience thats coursed by your company to myself!!!!</p>