COMPLAINT!!!

<p>I am very upset. I joined Virgin active in 2011 and then changed my contract I think in 2013. Cancelled my contract last year March. I wanted to join again today and to my suprise the guy from virgin active told me that my account is in arrears with R1450 and they are going to blacklist me!! This is because of the first contract. How could they then gave me a sencond contract if I was in arrears??? and I did not get any communication at all on the status of my account. When I phoned Head office the lady told me that I did not receive anything becasue the payer on the contract was Ellen Janeke! So why am I responsible then to pay this if they couldnt even send me a letter, phone me or nothing.??? I am very unhappy and would like to find out how they can sort this out.</p>