Cold water at 5:45 AM

After my run at Virgin active this morning I came to shower only to realise that there was no hot water, it was not even slightly warm it was absolutely freezing, as I drive 20kms to this gym every morning to avoid traffic and to get to work on time I had no choice but to shower in this freezing cold water.<br> <br> Im not sure what Virgin active are thinking or why this was not sorted out before the morning rush came especially on a Monday morning, furthermore no sms was sent out to notify us that there is no hot water and we can use another gym. Paying close to R700 a month for my gym contact I would expect better service<br> <br> You have one it again Virgin active, another disappointing experience.