JC
John C

1 reviews | Active since Dec 2017

02 Dec 2025, 05:45

C'mon, Virgin Active, get it right! I was enticed to leave my old gym with a fantastically-discounted membership advertised on social media in October this year by Virgin Active

C'mon, Virgin Active, get it right! I was enticed to leave my old gym with a fantastically-discounted membership advertised on social media in October this year by Virgin Active. Then, in Novemver, l get a letter - supposedly erroneous - increasing my membership fee to R665 wef 1/1/26 (for all the facilities and services l do not take advantage of). I visit the gym in question in Roodepoort and engage with a manager. I am assured the original agreement is intact (we review the actual wording of the contract on his pad), and my monthly subscription will remain at R504 per month until October next year. You guessed it, last night I get an incorrect debit order of R630 through my account! Not impressed at all! I really need to gym now to release all the tension!!!

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