1 reviews | Active since Apr 2015
Cleaning services
I would just like to know whether these clubs would consider doing maintenance/cleaning work outside the operating hours.<br> I regularly go to these clubs and you'll find cleaning stuff busy mopping the floors, taking away benches, cleaning carpets with hoover, all this while we are busy training and normally they would cordon off these areas that they are cleaning. So I find myself having to wait for them in the middle of my training.<br> I find this to be very annoying.<br> <br> Also maintenance. You go to the gym in the afternoon and you find that the cushions have been removed from the benches. Cant this be done at times when the gym is quiet? Afternoon is peak time and we already struggle to find equipment when all is in working order, how much more when you do maintenance at peak times? The Midrand club is worse, at one point the punching bag was out on maintenance for months and the manager had no idea when it would be put back again.<br> <br> I just feel that with the amount of money we pay for membership, we deserve better than this <br>
Thank you so much for taking my call today.
I am terribly sorry to learn about your experience at our clubs.
as discussed, I have escalated your concerns to the respected club managers and they will be making contact with you shortly to address your concerns.
I trust that your experience will be more pleasant going forward and should you require any further assistance please feel free to contact me directly on 021- ***.
Regards
Robyn
Thank you so much for taking my call today.
I am terribly sorry to learn about your experience at our clubs.
as discussed, I have escalated your concerns to the respected club managers and they will be making contact with you shortly to address your concerns.
I trust that your experience will be more pleasant going forward and should you require any further assistance please feel free to contact me directly on 021- ***.
Regards
Robyn
